Shipping Information

We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and communicative. Below you’ll find a breakdown of our shipping options.

Yes, we are still delivering across the USA and Canada.

Full details on how we’re handling COVID-19 are available here.


Contactless Delivery

To help ensure the health and safety of our customers, our team, and the broader community we’ve introduced Contactless Delivery as our default delivery option. Contactless Delivery means:

  • We’ll deliver your item(s) to the front door of your house or apartment
  • We’ll knock/buzz, and will greet you at your door while maintaining a six-foot social distance
  • Your signature won’t be required — our team will simply photograph your order at your doorstep as proof of delivery

Some multi-tenant buildings are restricting access to non-residents. We’re supportive of these measures, and in these cases our delivery team will deliver to the closest point to your home that they’re safely able to.

Contactless Delivery is a flat $49, regardless of how much you order or the size of your pieces. Whether you’re ordering a single chair or an entire living room set, shipping is the same low price.

We’ll throw it in for free on orders $999 (before tax) and over**. 

This rate applies to our standard service area, which includes the vast majority of US and Canadian ZIP/postal codes.

In-Room and Assembly Services

We’ve temporarily disabled in-room and assembly delivery options to ensure we can maintain a social distance during your delivery. 

**Please note that flat rate shipping, free shipping, and other discounts do not apply outside of Article’s standard delivery area. Free shipping for orders $999+ is not applicable to trade or business purchases; regular rates apply.


Scheduling Your Delivery

Once your order is ready for delivery, our team will be in touch to let you know when you can expect it and what to expect on delivery day. That is the time to discuss any special accommodations that need to be made to ensure you can safely bring your item(s) inside on your own (or with a few helping hands).

Smaller items are often sent via courier. These deliveries are not scheduled in advance, but we will share tracking information so you know when to expect your order.


The Day of Delivery

Contactless Delivery sends your Article order to the front door of your house or apartment. On the day of delivery, they’ll bring the order to your front door, knock (or ring) and step back to create a social distance.

Some multi-tenant buildings are restricting access to non-residents. We’re supportive of these measures, and in these cases our delivery team will deliver to the closest point to your home that they’re safely able to.

You will not be required to sign anything to ensure we can maintain a social distance. Instead, the delivery drivers will document with a photo that the package was delivered to your doorstep. Delivery complete.


Split Deliveries

If your order contains several items, we typically wait until your entire order is in stock before shipping it out to ensure one delivery fee and delivery date. 

If some products in your order are on backorder, they may delay the rest of your delivery. We will present an option at checkout to receive your in-stock items sooner. If there is a 10-day difference between the end of the first estimated delivery window and the second estimated delivery window,  we will split the deliveries for free. In all other cases, separate shipping fees will be charged if you choose to have separate deliveries. 

Please note that if you live outside of our standard shipping area, additional shipping charges may apply. 

Smaller items may be shipped separately via courier (FedEx), which may mean you'll receive them sooner than other pieces in your order. Please visit your My Account page to track your order status.


Shipping Beyond Our Standard Service Area

We strive to offer affordable and competitive delivery options for everyone who shops with us. However, some areas are significantly more expensive for us to ship to than others, so additional fees may apply.

Orders to Hawaii, Alaska, less populous and/or remote areas of Canada (such as the Yukon, the Northwest Territories, Nova Scotia, PEI, Newfoundland and Labrador, and Nunavut), and other locations outside of our standard service area are subject to additional shipping fees. These fees will be calculated and displayed at checkout.

If you have questions about specific service areas or shipment charges, please get in touch with us.

If you live outside our standard service area and would like to initiate an exchange or a return, we're here to help. For exchanges outside our standard service area, we're unable to offer free exchanges, but please get in touch with us and we’ll be happy to provide a shipping estimate. Returns initiated outside our standard service area are subject to a return fee in the same amount as the forward shipping fee.


Free Shipping

If your order totals $999 or more before tax, you qualify for free contactless delivery.*

*Please note if you live outside our standard service area additional fees may apply - you will receive a $49 discount on any additional fees quoted at checkout. Free shipping for orders $999+ is not applicable to trade or business purchases; regular rates apply.


Free Exchanges

We want you to love your Article pieces. That’s why your first Article exchange is free of any additional shipping charges. If you decide to exchange that item again (i.e. more than once) you will be responsible for any forward and return shipping fees. You can learn more about our exchange policy on our Returns page.


Repackaging Fee

Please make sure to keep your original packaging. You will need it if you want to exchange or return your item(s). If you do not have your original packaging a $50 repackaging fee per product will apply. For more details, please visit the Returns page.

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