We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and communicative. Below you’ll find a breakdown of our shipping options.
Yes, we are still delivering across the USA and Canada.
Full details on how we’re handling COVID-19 are available here.
To help ensure the health and safety of our customers, our team, and the broader community we’ve introduced Contactless Delivery as our default delivery option. Contactless Delivery means:
Some multi-tenant buildings are restricting access to non-residents. We’re supportive of these measures, and in these cases our delivery team will deliver to the closest point to your home that they’re safely able to.
Contactless Delivery is a flat $49, regardless of how much you order or the size of your pieces. Whether you’re ordering a single chair or an entire living room set, shipping is the same low price.
We’ll throw it in for free on orders $999 (before tax) and over**.
This rate applies to our standard service area, which includes the vast majority of US and Canadian ZIP/postal codes.
In-Room and Assembly Services
We’ve temporarily disabled all in-room shipping options to best ensure we can maintain a social distance during your delivery. If you require assistance bringing your order inside or with product assembly, get in touch with us and we’ll do our best to provide these services in a safe way for you and our team. Unfortunately we are not currently able to offer these services in all areas. If we can't provide your requested service level we’re happy to hold your order until we are able to.
**Please note that flat rate shipping, free shipping, and other discounts do not apply outside of Article’s standard delivery area. Free shipping for orders $999+ is not applicable to trade or business purchases; regular rates apply.
Once your order is ready for delivery, our team will be in touch to let you know when you can expect it and what to expect on delivery day. That is the time to discuss any special accommodations that need to be made to ensure you can safely bring your item(s) inside on your own (or with a few helping hands).
Smaller items are often sent via courier. These deliveries are not scheduled in advance, but we will share tracking information so you know when to expect your order.
Contactless Delivery sends your Article order to the front door of your house or apartment. On the day of delivery, they’ll bring the order to your front door, knock (or ring) and step back to create a social distance.
You will not be required to sign anything to ensure we can maintain a social distance. Instead, the delivery drivers will document with a photo that the package was delivered to your doorstep. Delivery complete.
We strive to offer affordable and competitive delivery options for everyone who shops with us. However, some areas are significantly more expensive for us to ship to than others, so additional fees may apply.
Orders to Hawaii, Alaska, less populous areas of Canada (such as the Yukon, the Northwest Territories, and Nunavut), and other locations outside of our standard service area are subject to additional shipping fees. These fees will be calculated and displayed at checkout.
If you have questions about specific service areas or shipment charges, please get in touch with us.
If you live outside our standard service area and would like to initiate an exchange or a return, we're here to help. For exchanges outside our standard service area, we're unable to offer free exchanges, but please get in touch with us and we’ll be happy to provide a shipping estimate. Returns initiated outside our standard service area are subject to a return fee in the same amount as the forward shipping fee.
If your order totals $999 or more before tax, you qualify for free contactless delivery.*
*Please note that flat rate shipping, free shipping, and other discounts do not apply outside of Article’s standard delivery area. Free shipping for orders $999+ is not applicable to trade or business purchases; regular rates apply.
We want you to love your Article pieces. That’s why your first Article exchange is free of any additional shipping charges. If you decide to exchange that item again (i.e. more than once) you will be responsible for any forward and return shipping fees. You can learn more about our exchange policy on our Returns page.
Please make sure to keep your original packaging. You will need it if you want to exchange or return your item(s). If you do not have your original packaging a $50 repackaging fee per product will apply. For more details, please visit the Returns page.